fbpx

FAQ's

FAQ's

We’re always poised and ready to answer your questions… but you may find what you’re looking for below!

ONYX delivers elevated experiences to its clientele through its elite professionals with a dedication to superior service. Our on-demand crew is fully vetted to ensure your experiences are safe, secure, confidential and of the highest quality.

ONYX is currently serving clientele in Miami-Dade, Broward, Palm Beach and Martin counties in Florida. We are quickly expanding to other ports of departure.

Our vetted professionals consist of Captains, Skippers and Chefs. The provided services vary from a short voyage, overnight stay, boat delivery service and any desired culinary experience (on-water or on-land).

Simply press on the button below and follow the steps. Provide your location, the vessel type, duration and date you wish to hire a professional. Shortly after, you will receive a confirmation email.

There are many reasons why boating with a captain or crew is a clever idea. When you invite your family and friends on a voyage, you know they are going to have the most enjoyable time! They are basking in the sun while enjoying the sight of the blue water surrounding the boat and feeling the energizing wind touching their face. In the background, you hear sounds of laughter mixed with delicate and appetizing sounds of crystal glass bombing one other. What could be better? Maybe some cocktails? Or spending time with your loved ones? The fact is, you have the responsibility for their safety, you can’t drink too much, and your time with them is limited since you are navigating. From a fun get together, that you organized, to becoming their chauffeur.

 

Besides the fun part, having a captain and crew has its safety-related benefits. It is always safer to go out on the water with seafaring professionals. In cases of emergencies, when something unexpected happens, or even if you just need a hand with something, it is safer to have other passengers and crew members there for you to count on.

 

Along with safety reasons, the boat crew and a captain have the responsibility to maintain the boat and keep it running smoothly. Some of these duties include:

 

  • Navigating and piloting the boat
  • Cooking, bartending, or other types of services for guests
  • Engineering and/or regular maintenance for onboard appliances and ship mechanics
  • Cleaning the interior and general housekeeping duties
  • Supervising the additional crew

ONYX provides vetted professionals as demanded. You can have a professional at your desired location as soon as two hours after submitting a request. However, the ideal time would be requesting one, two days in advance.

Our fleet of Chefs can also work on land.

Our customer promise is providing nothing but the best. ONYX captains are handpicked and vetted. We check their records for a BUI and DUI or if they have any claims or criminal history. In order to be up to date and keep the highest standards of safety, we also re-check the captains on the voyage day.

Our client’s private moments are highly valued and we take all necessary precautions to reassure it. ONYX professionals are mandated to sign an NDA.

ONYX delivers elevated experiences to its clientele through its elite professionals with a dedication to superior service. Our on-demand crew is fully vetted to ensure your experiences are safe, secure, confidential and of the highest quality.

ONYX is currently serving clientele in Miami-Dade, Broward, Palm Beach and Martin counties in Florida. We are quickly expanding to other ports of departure.

Our vetted professionals consist of Captains, Skippers and Chefs. The provided services vary from a short voyage, overnight stay, boat delivery service and any desired culinary experience (on-water or on-land).

Simply press on the button below and follow the steps. Provide your location, the vessel type, duration and date you wish to hire a professional. Shortly after, you will receive a confirmation email.

There are many reasons why boating with a captain or crew is a clever idea. When you invite your family and friends on a voyage, you know they are going to have the most enjoyable time! They are basking in the sun while enjoying the sight of the blue water surrounding the boat and feeling the energizing wind touching their face. In the background, you hear sounds of laughter mixed with delicate and appetizing sounds of crystal glass bombing one other. What could be better? Maybe some cocktails? Or spending time with your loved ones? The fact is, you have the responsibility for their safety, you can’t drink too much, and your time with them is limited since you are navigating. From a fun get together, that you organized, to becoming their chauffeur.

 

Besides the fun part, having a captain and crew has its safety-related benefits. It is always safer to go out on the water with seafaring professionals. In cases of emergencies, when something unexpected happens, or even if you just need a hand with something, it is safer to have other passengers and crew members there for you to count on.

 

Along with safety reasons, the boat crew and a captain have the responsibility to maintain the boat and keep it running smoothly. Some of these duties include:

 

  • Navigating and piloting the boat
  • Cooking, bartending, or other types of services for guests
  • Engineering and/or regular maintenance for onboard appliances and ship mechanics
  • Cleaning the interior and general housekeeping duties
  • Supervising the additional crew

ONYX provides vetted professionals as demanded. You can have a professional at your desired location as soon as two hours after submitting a request. However, the ideal time would be requesting one, two days in advance.

Our fleet of Chefs can also work on land.

Our customer promise is providing nothing but the best. ONYX captains are handpicked and vetted. We check their records for a BUI and DUI or if they have any claims or criminal history. In order to be up to date and keep the highest standards of safety, we also re-check the captains on the voyage day.

Our client’s private moments are highly valued and we take all necessary precautions to reassure it. ONYX professionals are mandated to sign an NDA.

Can’t find what you’re looking for?